Last updated: September 19, 2025
Who we are?
Our website address is: https://mmvendingmachine.com/. We are DT (hereinafter referred to as “we,” “us,” or “our”), a 3D printing manufacturer providing custom production, product development, and related services.
What data we collect and why?
- Comments
When visitors leave comments on the site, we collect the data shown in the comments form (including name, email address, and comment content), as well as the visitor’s IP address and browser user agent string to help detect and prevent spam.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to check if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture (if available via Gravatar) is visible to the public in the context of your comment.
- Inquiry and Order Data
To process your inquiries, quotes, or orders for 3D printing services, we may collect the following information you provide:
- Contact details (name, company name, email address, phone number, shipping address)
- Project specifications (3D models, design files, material requirements, technical parameters)
- Payment information (billing address, payment method details, which are processed by third-party payment providers)
We use this data to communicate with you, process orders, arrange production and delivery, and comply with legal and tax obligations.
3. Media
If you upload images, 3D models, or other files to the website (e.g., for project quotes), you should avoid including embedded personal data (such as EXIF GPS in images or identifying information in design files). Visitors to the website cannot access your uploaded files unless explicitly shared by you or our team for project collaboration.
4. Cookies
- Comment cookies: If you leave a comment, you may opt-in to save your name, email address, and website in cookies for convenience. These cookies expire after one year.
- Login cookies: A temporary cookie is set when you visit our login page to check browser cookie acceptance (no personal data, discarded when the browser closes). Login cookies last 2 days, and “Remember Me” extends this to 2 weeks. Logging out removes login cookies.
- Editing cookies: When editing or publishing content (e.g., in customer portals), a cookie is saved to track the post ID, expiring after 1 day.
- Analytics cookies: We may use cookies to track website usage (e.g., pages visited, time on site) to improve our services. These cookies do not identify you personally. You can disable cookies through your browser settings, but this may affect site functionality.
5. Embedded content from other websites
Articles or pages on this site may include embedded content (e.g., videos, images, third-party 3D model viewers). Embedded content behaves as if you visited the third-party website directly. These websites may collect data about you, use cookies, and monitor your interaction with the content, subject to their own privacy policies.
Who we share your data with?
- Third-party service providers: We may share your data with payment processors (e.g., PayPal, Stripe) to process transactions, shipping providers (e.g., DHL, FedEx) to deliver orders, and cloud storage services (e.g., AWS) to store design files, all of whom are contractually obligated to protect your data.
- Legal requirements: We may disclose your data if required by law (e.g., to comply with a court order) or to protect our legitimate business interests.
- Password reset: If you request a password reset, your IP address will be included in the reset email for security purposes.
How long we retain your data?
- Comments and their metadata are retained indefinitely to facilitate automatic approval of follow-up comments.
- Inquiry and order data (including contact details, design files, and transaction records) are retained for [X years, e.g., 7 years] to comply with tax, legal, and warranty obligations. After this period, personal data is anonymized or deleted.
- User account data (if registered) is retained until you request deletion, except for data required for legal or administrative purposes.
What rights you have over your data?
If you have an account on this site, have left comments, or submitted inquiries/orders, you have the right to:
- Request access to your personal data (we will provide an exported file of the data we hold).
- Request correction of inaccurate data.
- Request erasure of your data, unless we are required to retain it for legal, tax, or security reasons.
- Object to or restrict the processing of your data, where applicable.
To exercise these rights, contact us at datang.3dprintingservice(@)gmail.com(please delete the “()” manually).
Where your data is sent?
- Visitor comments may be checked through an automated spam detection service.
- Your data (including inquiry details and order information) may be transferred to and stored in countries outside your residence (e.g., our production facilities or cloud servers). We ensure such transfers comply with applicable data protection laws (e.g., by using standard contractual clauses approved by relevant authorities).
Contact us
If you have questions about this privacy policy, contact us at:
Email: datang.3dprintingservice(@)gmail.com(please delete the “()” manually)
Address: Room 602, Building 7, No. 168, Dalang Fuli East Road, Dalang Town, Dongguan, Guangdong, China